Terms and account rules
The account rules page repeats the same opening obligations you accept here. If the two ever disagree on how an account is opened or closed, this page governs.
Our terms set out what you agree to when you open an account here: how we run the lobby, how we handle money coming in and going out...
Our terms apply where local law permits, and they bind you the moment you open an account with us. We keep access open in supported regions only. If you move, or if the rules in your province change, tell us and we will explain what that means for your account. Everything on this page is written for Pakistan-based account holders who use
JazzCash, Easypaisa, SadaPay or Raast. Where a provincial or federal rule is stricter than the wording here, the stricter rule wins and we amend this page to match. Nothing on this page overrides a payment provider's own cut-off times, which are set by JazzCash, Easypaisa, SadaPay and Raast rather than by us. We publish each revision at this same address, so you
always know where to look.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
If a clause on this page is unclear, ask us before you act on it. We staff a chat desk through Pakistan evening hours and an email desk that answers overnight. Payment questions about JazzCash, Easypaisa, SadaPay or Raast get routed straight to the team that runs those rails, so you are not passed between departments.
Sign in and open the chat window to ask about any clause on this page. We answer within minutes during Pakistan evening hours, seven days a week, in English.
Write to our terms desk with the section you are reading and what you want clarified. Attach your account ID so we can point to the exact clause that applies to you.
If a JazzCash, Easypaisa, SadaPay or Raast transaction does not match what you expected, raise it through the same chat with the reference number and we will walk the record with you.
Every clause here passes through our compliance writer, our payments team and our support lead before it goes live. The payments team supplies the payout windows you read about; support supplies the...
The team that runs JazzCash, Easypaisa, SadaPay and Raast settlements writes the sentence about payout windows, so the timing you read matches the timing you get on your account.
We put every paragraph through a plain-language check before publishing and cut anything that reads like a contract written for lawyers rather than for account holders in Pakistan.
Every rewrite carries a version date in its header, so you can see whether the clause you saved last month still says the same thing today before you rely on it.
Our support lead approves the contact section before it goes live, so the chat and email paths listed here are the ones actually staffed during Pakistan hours each week.
Before a rail is named on this page we confirm the name with the provider, so JazzCash, Easypaisa, SadaPay, NayaPay and Raast appear only where they are live for you.
Anything that changes what you owe or what you can withdraw sits in the body text rather than a footnote, so nothing important hides at the bottom of the page.
This page does not sit alone. Our account rules, our privacy notice and our payout wording have to agree with the terms you are reading, and we check them against each other...
The account rules page repeats the same opening obligations you accept here. If the two ever disagree on how an account is opened or closed, this page governs.
Our privacy notice covers what we store; this page covers what you agree to. Both name the same retention window for transaction records, so nothing conflicts.
Payout timing for JazzCash, Easypaisa, SadaPay and Raast is described the same way on both pages, including the working-day cut-offs that apply after a request is verified.
The support page lists the channels; this page explains what happens if a complaint about a clause is escalated. Both point to the same evening-hours desk in Pakistan.
Individual game rules sit under these terms. A studio's rule for a live table cannot override what you agreed to here, though it can add detail on how a round settles.
Every rewrite of this page is listed with its date. Older versions stay readable so you can compare what changed between the wording you accepted and the wording live today.
Where a supported region needs different wording, a notice is attached to this page rather than published separately, keeping one address for everything you have agreed to.
The page you are reading is built to be scanned rather than read end to end. A sticky rail lists every section, each clause carries a...
A fixed rail lists every heading on this page, so you can jump straight to the clause about payouts, account closure or jurisdiction without scrolling through the whole text.
Each numbered clause has its own link. When support quotes a clause in chat, you can open the exact paragraph they mean instead of hunting for it yourself.
Short paragraph summaries sit above the dense wording in each section. Read those first, then drop into the full text only where something applies to you.
A stamp in the header records the day this wording last changed. Compare it with the date you accepted the terms to see whether anything has moved since.
A box near the header states which regions these terms cover and where local law permits access, so you can confirm the page applies to your account before you rely on it.
A single-page layout strips the navigation for printing or saving as a PDF, which helps if you want a fixed copy dated to the day you read it.